Terms & Conditions

All information, products and services displayed on www.prettylittlethings.in website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions listed below. Rainbow Ventures (Pretty Little Things) has the right to accept or reject your offer without assigning any reason thereof.

In order to use www.prettylittlethings.in website you have to accept the following terms and conditions given below. Rainbow Ventures (Pretty Little Things) reserves the right to add, delete, alter or modify these terms and conditions at any time.

You are therefore advised to read carefully these terms and conditions every time you use www.prettylittlethings.in website.

  • We have made every effort to display and explain the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on the screen resolution of your device, we cannot guarantee that your monitor's display of color will be accurate.

  • The user certifies that he/she is at least 18 years of age or has the consent of a parent or legal guardian.

  • Rainbow Ventures (Pretty Little Things) will not be responsible for any damage suffered by users from use of the services on www.prettylittlethings.in. This, without limitation, includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

  • The prices and availability of products are subject to change without prior notice at the sole discretion of Rainbow Ventures.

  • Orders once placed will not be cancelled. 

  • Orders are not confirmed until the payment confirmation has been received and verified. 

  • www.prettylittlethings.in reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.

  • If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Pretty Little Things for re-delivery shall be claimed from the user placing the order.

  • The user agrees to give accurate, authentic and true information. www.prettylittlethings.in reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, Pretty Little Things has the right in its sole discretion to reject the user and disallow him or her from using the services of www.prettylittlethings.in without prior intimation whatsoever.

  • Rainbow Ventures (Pretty Little Things) will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his or her own card on the site.

  • Rainbow Ventures (Pretty Little Things) shall not entertain any complaints of damaged or missing products from the order without proper unpacking video of the parcel. 

  • Return of Products once ordered will not be accepted. If customer receives a damaged or non working product, he/she has to report to us on our customer care number 9892991095 within 2 hours of receiving the product/s with proper detailed parcel opening video from start to finish. After verifying the veracity of the video and thorough checkup at our end, refund shall be processed if claim of customer is found to be genuine. We request the customer to note that without detailed parcel unboxing video we shall not be able to entertain the claims of damaged or non working products. 
  • This agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.